Frequently Asked Questions
Everything you need to know about shopping with IFI's Online Store.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since fit can vary between styles, we recommend checking your measurements against our chart to ensure the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
At IFI's Online Store, we are committed to ethical fashion. Many of our collections feature organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.